It’s no secret that disconnected systems slow everything down. From patient care to payroll, integration challenges aren’t rare tech issues—they’re everyday problems that can impact productivity, revenue, and even patient outcomes. That’s why healthcare organizations are increasingly turning to integration platforms like Boomi to create a digital ecosystem where data flows seamlessly between clinical, business, and financial systems.
With healthcare facing staffing shortages, regulatory pressures, and ongoing M&A activity, the need for connected systems has never been more critical. So what exactly do these platforms offer, and is Boomi the right choice for your organization? Here’s what you need to know.
What is Boomi?
Boomi is an integration platform as a service (iPaas) that helps connect various systems, including your electronic health record (EHR), enterprise resource planning (ERP), human capital management (HCM), workforce management (WFM), and more.
As a cloud-native platform, Boomi uses pre-built connectors and a low-code interface to create data flows between applications, whether they’re in the cloud or on-premises, enabling healthcare organizations to automate processes and maintain data consistency across their digital ecosystem.
For clinical informatics teams and operations leaders, this means Boomi can serve as the missing link that helps systems work together without constant manual intervention—so they can stay in sync securely, in real time, and in compliance with standards like HIPAA and HL7.
Why Healthcare Organizations Need Integration Solutions
Before diving into solutions, it’s important to understand the specific integration hurdles healthcare organizations face today. These aren’t just IT problems—they’re business challenges that directly impact patient care, operational efficiency, and financial performance:
- Data Silos Across Critical Systems. Providers juggle a maze of disconnected systems—EHRs, billing platforms, scheduling tools—with patient data trapped between them. When clinicians can’t access complete information at the point of care, both efficiency and outcomes suffer.
- Regulatory Compliance and Data Security. Beyond HIPAA requirements, healthcare organizations must navigate information blocking rules and support evolving HL7 standards. Integration solutions must maintain security while enabling appropriate access and transparency, which can be particularly challenging as regulations against information blocking drive increased demands for data sharing.
- Mergers, Acquisitions, and System Complexity. Consolidation continues at a rapid pace across the industry, and each merger brings another layer of complexity as teams struggle to maintain service levels while absorbing new business units. Without seamless connections when integrating new facilities, patient care risks experiencing disruptive gaps.
- Workforce Challenges Demanding Automation. As staffing shortages continue to impact the healthcare industry—with one study projecting a need for 1.2 million new registered nurses by 2030—it’s clear that manual processes are no longer sustainable. From clinical workflows to claims processing, automation has become essential for organizations looking to maximize their existing workforce amid rising labor costs.
5 Ways Integration Platforms Support the Healthcare Journey
Integration platforms have moved beyond simple system connectors. Today, they’re strategic tools that help healthcare organizations improve care delivery, streamline operations, and build the flexible infrastructure needed to adapt and grow. From facilitating the use of AI to supporting value-based care, here are seven ways integration platforms like Boomi support a smarter, more connected healthcare ecosystem:
1) Facilitating Data Collection for AI
When a health system implements an AI-powered solution, the biggest challenge isn’t the software itself—it’s getting the right data to the right place at the right time. Data integration platforms like Boomi make this possible by creating the unified data layer necessary for machine learning models to analyze patterns and generate meaningful insights.
As a result, providers can instantly access relevant historical data—including vital signs, medication histories, and previous visit information—and AI-assisted recommendations without toggling between systems.
2) Automating Provider Workflows
According to a survey by the American Medical Informatics Association (AMIA), 74% of clinicians report that the time or effort required to complete documentation impedes patient care. Leveraged correctly, integration platforms hold the potential to dramatically reduce this burden by automating data flow between systems.
Clinical documentation can flow to billing systems, scheduling information can sync with staff resources, and patient data can move securely between departments without manual re-entry—all of which means providers can spend less time clicking through screens and more time with patients.
3) Enabling Financial Reconciliation
Healthcare’s financial ecosystem is notoriously complex—a single hospital may process claims through Medicare, Medicaid, hundreds of private insurers, and self-pay patients, each with unique requirements and payment schedules.
Integration platforms can help connect these disparate financial systems to create a single source of truth for revenue cycle management, including automating payment posting, streamlining reconciliation processes, and simplifying denial management workflows. The result is fewer denials, faster payment cycles, and improved financial visibility that helps healthcare organizations maintain the healthy cash flow needed to invest in better patient care.
4) Streamlining Mergers and Acquisitions
Healthcare consolidation continues at a rapid pace, with each merger or acquisition bringing another layer of system complexity. However, a well-implemented integration platform can significantly reduce the time and complexity of bringing new entities into the fold by creating standardized connection points between disparate systems.
Patient records, provider credentials, inventory systems, and financial data can be synchronized in weeks rather than months. Rather than building custom interfaces for each acquired system, organizations can leverage pre-built connectors and standardized processes to accelerate integration. This means less disruption for staff, faster realization of merger benefits, and—most importantly—continuity of patient care during organizational transitions.
5) Expanding Patient Access
Patients increasingly expect the same digital convenience from healthcare that they experience in banking, retail, and other industries. However, behind most patient portals lies a complex web of disconnected systems that weren’t designed for consumer access.
Integration platforms bridge this gap by enabling secure, unified access points that pull information from multiple backend systems. No matter how patients connect, this seamless flow of data means they can schedule appointments, view test results, message providers, access educational materials, and pay bills—all through interfaces that hide the underlying complexity.
Is Boomi Right for You? Here’s What to Consider
Before making the switch to an iPaaS like Boomi, it’s important to understand any challenges that may affect your ability to integrate successfully and drive long-term value. With that said, here are a few things to keep in mind:
- Some systems play by their own rules. Certain software solutions may require the use of a preferred integration engine, like UKG does with Boomi, so you’ll need to perform a thorough assessment to determine whether or not Boomi aligns with your current systems.
- Legacy interfaces aren’t always plug-and-play. Switching to a new iPaaS often requires rebuilding custom interfaces, so you’ll need to determine what is worth keeping versus what should be retired or replaced.
- IT talent constraints are real. Having the right expertise available—whether internal or external—can make or break your integration strategy. Make sure your teams have experience with both the platform itself and your existing systems.
- Success requires more than technology. The most successful implementations have strong alignment between clinical, operational, and IT leadership. Make sure you understand any data governance implications upfront, and leverage strong change management to ensure adoption.
Integrating a new platform like Boomi can feel like a massive undertaking, especially when existing systems already have functioning custom interfaces in place. In many cases, it can be helpful to work with a trusted third-party vendor to conduct a thorough, unbiased assessment of whether Boomi is the right solution for your organization’s needs.
The Bottom Line
Healthcare doesn’t suffer from a lack of data—it suffers from data that can’t move when and where it’s needed. Data integration platforms like Boomi offer a path to change that. Implemented correctly, Boomi can help turn disconnected systems into a coordinated infrastructure—one that supports faster decisions, cleaner handoffs, and better experiences for staff and patients alike.
But the real value doesn’t come from Boomi alone. It comes from how well you plan, implement, and manage the connections it enables, because integration is a technology decision and a care delivery decision. When you get it right, the ripple effects show up in faster onboarding, cleaner billing, fewer errors, and smoother care coordination.
Want to determine if an iPaaS solution like Boomi is right for your organization? Healthcare IT Leaders can help. With experience in EHR, ERP, and WFM systems, our experts work with leading hospitals and health systems to build, support, and scale smarter integrations that deliver meaningful results. Whether you’re evaluating Boomi or ready to optimize what you have, contact us today to get started.