High-Quality Resources from Healthcare IT Leaders Result in Consistently High Client Satisfaction, Says Report
Healthcare IT Leaders, a trusted provider of IT consulting and workforce solutions for hospitals and health systems, is recognized in the new 2019 ERP Implementation Report by KLAS Research as one of the industry’s leading ERP services firms.
According to KLAS Research, “Organizations that chose Healthcare IT Leaders to complete their ERP implementation were drawn to the firm’s reputation and past performance as well as the quality of their personnel.”
The 2019 ERP Implementation Report assesses the quality of services offered by ERP software vendors and third-party firms and is based on KLAS interviews with healthcare professionals conducted over the past 18 months. The interviews are conducted using a standard quantitative evaluation and select supplemental evaluations.
Resourceful and Reliable
With an overall performance score of 93.4, Healthcare IT Leaders is “seen as resourceful and reliable in bringing the right supportive resources, including project managers, at competitive rates,” according to the KLAS report.
KLAS also cited Healthcare IT Leaders ERP resources for delivering “consistently high satisfaction” with clients rating our firm 8.7 on a 9-point scale for overall satisfaction.
“Healthcare IT Leaders’ people were able to come in and quickly take over with little to no intervention from my side, and that is what we expect from a vendor. A vendor’s ability to do that is critically important. When a vendor can do that, it means that the vendor is knowledgeable about project management, processes, and vendors,” according to a Director of Strategic Planning and Healthcare IT Leaders client who participated in the report.
Healthcare IT Leaders Managing Principal Bob Bailey says the 2019 ERP Implementation Report affirms the importance of experience and quality in the delivery of ERP workforce solutions.
“Our knowledge and expertise in the ERP space are differentiators for our customers, and we’re pleased to be highlighted by KLAS among the firms that consistently provide ‘high-quality support resources, setting the standard for satisfaction and quality’,” said Bailey.
About Healthcare IT Leaders
Healthcare IT Leaders is a KLAS-rated, national leader in IT workforce solutions, connecting healthcare organizations with experienced technology talent for implementation services, project management, consulting and full-time hiring. Areas of focus include EMR, ERP, WFM, RCM, and CRM. Based in Greater Atlanta, our company has ranked on the Inc. 5000 five consecutive years and has been named a Best Place to Work by the Atlanta Business Chronicle and one of America’s Best Professional Recruiting Firms by Forbes. For more information, visit www.healthcareitleaders.com
About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit https://klasresearch.com/.