Learn how to efficiently contact EA Sports for any queries or assistance you may require. Find out the various contact methods including customer support hotline, live chat, email support, and social media platforms.
Are you having problems with an EA Sports game and need assistance but don’t know how to contact the customer service of the famous American company? Do you need to speak to an Electronic Arts operator but don’t know how to proceed because you haven’t found the right option to do so? If the answer to at least one of these questions is yes, don’t worry: you’ve come to the right place.
In this guide, in fact, I will explain how to contact EA Sports by listing all the solutions available to you. Don’t worry: although these assistance operations may always seem a little “difficult” the first time, once you understand the contact methods and how the matter works you will see that reaching your goal will be a breeze.
What do you say? Is that exactly what you wanted to hear? Then I would say it’s time to proceed. Make yourself comfortable, take five minutes of free time and dedicate yourself to reading the next paragraphs. By carefully following the instructions that I am about to give you and trying to put them into practice, I assure you that you will be able to obtain assistance quickly. Having said that, I have nothing left to do but wish you happy reading!
How to contact EA Sports Italy
Since you’re wondering how to contact EA Sports (or how to contact EA in general ), I’d say it’s worth looking into all the contact options available to you. Things have changed a bit since a few years ago, but that doesn’t mean getting support is complicated. Below you can find all the details.
Website and application
As is now essentially the case for all major companies in the gaming world and beyond, the main option for obtaining assistance is to use the official website and the related official guides/chat function .
To proceed, connect to the official EA portal , click on the game you are interested in (or on the EA Account box ) and take a look at the options that appear on the screen. Official tutorials are usually made available at the bottom regarding the most frequent problems encountered by users.
However, if, even by consulting this type of documentation, you still can’t resolve the issue, the advice is to select the most relevant option among those at the top in the Support section . In this way, you will be asked to log in with your EA account to get support more quickly , but if you don’t have the credentials or if you want to proceed for some reason without a profile, you can press the Continue without logging in item .
At this point, depending on what you selected, a recommended option will appear on the screen (for example, Go to the forum ). If you want to contact EA, however, press on the SEE ALL HELP OPTIONS item , present at the bottom, to expand the other assistance contributions to be explored in depth. If the option you chose provides for it, the Chat with us button will then appear on the screen , complete with an estimated waiting time .
Once you tap on the support box , you may be asked to quickly fill out a form . More specifically, if you are not logged in, you are usually asked for your First Name , Last Name , Email Address and the platform you are using (for example, PlayStation, Xbox or PC). You can then tap on the Next button and follow the instructions on the screen to get assistance from one of Electronic Arts’ consultants .
However, as you may have guessed, the actual support options depend on the type of problem you are experiencing, so you would do well to stick to what is indicated on the official portal regarding your specific request to be sure you can receive help from EA experts.
Otherwise, if you have the EA app on your Windows PC or Mac , perhaps because you used it to download the latest EA Sports FC , you might be interested to know that it’s easy to get help from there too (although the website remains the main option). In any case, you might be happy to know that you can access a quick shortcut by launching the program, pressing the hamburger icon located at the top left, selecting the Help option and pressing the Visit Answers HQ box .
This will take you to a support forum that may help you resolve certain issues with EA services. Otherwise, if you are interested, by clicking on the EA error reporting option you can inform the company’s experts of a specific issue you have encountered.
Email and phone number
What do you say? Would you be interested in proceeding in a different way than the website chat ? In this case, know that it may not be exactly immediate to be able to reach the EA Sports experts, since nowadays, as is happening for a while with all large companies, we are increasingly moving towards real-time online assistance methods, as also explained in the official EA guidelines . Despite this, however, you may also like to know more about the possibilities relating to contact via email or telephone number .
As for the email , the only method that could help you is to find the contact option directly on the official EA website , in the ways indicated above. However, this method is no longer used and therefore you might be more interested in proceeding via chat or asking for clarifications via social networks .
For the rest, you should know that the “historical” telephone number of EA is 02.94758303 , generally active from Monday to Friday from 10.00 to 19.00. The cost of the call varies based on the tariff plan provided by your telephone operator.
To speak to a real EA operator, after starting the call and listening to the welcome message, usually just press the 1 key to open a new case, then dial the number corresponding to the option you are interested in: generally, 1 for problems related to the purchase of a product or subscription; 2 if you have encountered technical problems (e.g. installing a game); 3 to report missing content and 4 for problems related to your account.
Once this is done, wait on the line until an operator answers you and you can report the problem you encountered in detail. Keep in mind that the key combination to press after calling EA customer service may be subject to change . For this reason, I recommend that you carefully follow the instructions of the voice guide, to avoid making mistakes. In any case, if the response times really become long, I strongly recommend that you proceed with online assistance (which as already indicated on several occasions is now the main way to be able to do everything quickly).
What do you say? Do you often frequent the main social networks and do you think it is easier to write a message on a platform of this type to get assistance? No problem: EA Help profiles exist precisely for this.
To contact EA via Facebook , take your smartphone or tablet, launch the social network app for Android devices (also available on alternative stores for devices without Google services ) or iPhone/iPad and, first of all, make sure you are logged in to your account .
Then, connect to the EA Help page , tap on the cloud icon to open Messenger (the Facebook application for sending messages) and enter your message in the text field at the bottom. If you prefer to proceed from a computer, open the browser, connect to the EA Help page , click on the Send a message button , enter your request in the Type a message field and press the paper airplane icon to send it.
To contact an EA Sports operator, instead, via X (formerly Twitter) from smartphones and tablets, launch the app of the social network in question for Android devices (also available on alternative stores for devices without Google services) or iPhone/iPad and, if you haven’t already done so, log in to your account. After that, you might consider reaching the EA Help profile , pressing on the message icon to start a conversation with the bot that takes care of assistance . In any case, you shouldn’t have too many problems, following the instructions on the screen, in obtaining assistance relating to the problem you are experiencing.